Outraged

This is my first time writing an email to the School Dean- but not in praise of the School but in contempt of the Administrative officer .

I am so F***ing pissed.

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Dear Dr XXX,

I will like to seek your urgent attention and help on this matter.

I am Ashley Ko (Sxxxxxxx), student of degree program 1290HSL, majoring in Tourism Management.

Before the commencement of my first year semester 2006, I wrote an email to appeal for exemption of subject ‘Introduction to Tourism Management- 1202HSL’, based on the completion of Diploma in Tourism Management from Temasek Polytechnic in Singapore.

It was rejected. I have no choice but to take on the subject.

During the recent enrollment for Semester 1, 2007, it was brought up to my attention that my polymates who have the same Diploma qualification, were exempted from this subject, right from the beginning- without going through any appeals.

We graduated in a same cohort and academic year and the most ironical part was- they have enrolled themselves in the University as students majoring in Hospitality Management- where I, in Tourism Management major, was not granted exemption from ‘Introduction to Tourism Management- 1202HSL’.

I seek your understanding of my reaction to this matter. Disappointed, unjustified and angry. With an exemption of this fundamental subject, I can enroll myself in a subject that can further enhance my learning processes in Tourism Management. Instead, precious time and money have been thrown into a subject that I need not to take at all, in the first place.

Yesterday, I wrote to the Credit Transfer department for an investigation and fair compensation. To my greatest dismay, they decided to cover their mishandling of this case by giving me the exemption of the subject NOW with a refund. They told me I need not sit for the exam and I will not be graded for this subject anymore.

This is not a FAIR compensation. They cannot simply just dismiss the time and efforts I have put on this subject. So far, I have scored a Distinction for the coursework- this should underlie how much work I have put into this subject.

This is downright insensitive and uncaring rectification they have taken to make ‘things right again’, and it was done without consulting me. They could have rectify the problem by honoring the fact I am already completing the subject and :
1) Give an exemption of 10 credit units for an elective subject.
OR
2) Give a refund without taking away the 10 credit units I have deserved.

Yet they have taken an action that undermines a student’s time, efforts and dignity.

Below, is all the email communication I have with the officer. I urgently seek your help in this matter. I am contactable at xxxxxxxxxxxxxxxx

With regards,
Ashley Ko